By accessing or using the doTask website (dotask.co) or engaging with our services, you agree to be bound by these Terms of Use. If you do not agree to all of these terms, do not use our website or services.
These Terms of Use apply to all visitors, users, and clients of doTask Sdn Bhd ("doTask," "we," "us," or "our"). They govern your use of our website and the terms under which we provide marketing, creative, technology, and related services.
These Terms should be read alongside our Privacy Policy, which governs how we collect and use personal data. For clients engaged under a specific project or retainer, a separate Service Agreement or Statement of Work ("SOW") will govern the specific terms of that engagement. In the event of a conflict, the SOW takes precedence.
doTask provides digital marketing, creative production, technology, and strategy services to businesses in Malaysia and internationally. Our services include but are not limited to:
The specific scope, deliverables, timelines, and pricing for any engagement are set out in an agreed SOW or proposal. DoTask reserves the right to modify, suspend, or discontinue any service at any time with reasonable notice.
Certain parts of our website or client portal may require you to create an account. You are responsible for:
You must not share your login credentials with any third party. DoTask is not liable for any loss or damage arising from unauthorised account access caused by your failure to keep credentials secure.
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or that have been inactive for more than 24 months.
The doTask website, its design, content, logos, trademarks, text, graphics, software, and all other materials are owned by or licensed to doTask Sdn Bhd and are protected by Malaysian and international intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any doTask content without our express written permission.
Unless otherwise agreed in writing in an SOW:
Work product ownership does not transfer until all outstanding invoices for the relevant engagement are paid in full.
By providing us with any content, materials, data, or assets ("Client Content") for use in delivering services, you represent and warrant that:
You grant doTask a limited, non-exclusive licence to use Client Content solely for the purpose of providing the agreed services. We will not use Client Content for any other purpose without your consent.
Payment terms are specified in each SOW or invoice. Unless otherwise agreed:
All prices are quoted in Malaysian Ringgit (MYR) or US Dollar (USD) as specified, and are exclusive of applicable taxes (including SST) unless stated otherwise.
Non-payment: doTask reserves the right to withhold delivery of final work product until all outstanding invoices are settled. Ownership of work does not transfer until payment is received in full.
Both parties agree to keep confidential any non-public information disclosed during the course of an engagement ("Confidential Information"), including but not limited to business strategies, client lists, pricing, technical systems, and campaign performance data.
Confidential Information may not be disclosed to third parties without written consent, except as required by law. This obligation survives the termination of any engagement for a period of 2 years.
doTask operates a strict internal information security policy. Client data is accessible only to the team members actively working on that engagement.
You agree not to use our website or services to:
We reserve the right to immediately terminate any engagement and refuse service to any party found to be engaging in prohibited use.
Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by Malaysian law, doTask makes no warranties, express or implied, including but not limited to:
Marketing performance is dependent on many factors outside our control, including platform algorithm changes, market conditions, and client-side implementation. We commit to our best professional efforts but cannot guarantee specific results.
To the maximum extent permitted by applicable law, doTask's total liability to you for any claims arising from or related to these Terms or our services shall not exceed the total fees paid by you to doTask in the 3 months preceding the claim.
In no event shall doTask be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption. Even if we have been advised of the possibility of such damages.
This limitation does not apply to liability arising from our fraud, wilful misconduct, or death or personal injury caused by our negligence.
You agree to indemnify, defend, and hold harmless doTask Sdn Bhd and its directors, employees, and contractors from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:
Either party may terminate an ongoing engagement by providing written notice as specified in the relevant SOW. In the absence of a specific SOW term, either party may terminate with 30 days' written notice.
doTask may terminate immediately and without notice if:
Upon termination: all outstanding invoices become immediately due; doTask will deliver all completed work product to the client (subject to payment); and any work in progress will be invoiced on a pro-rata basis.
Provisions that by their nature should survive termination. Including intellectual property, confidentiality, payment obligations, and limitation of liability. Shall do so.
These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Before initiating formal legal proceedings, both parties agree to attempt to resolve any dispute through good-faith negotiation for a period of 30 days from written notice of the dispute.
We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will provide reasonable notice to active clients (such as by email).
Your continued use of our website or services after any changes take effect constitutes your acceptance of the revised Terms.
For any questions about these Terms of Use, or to report a potential violation: